Terms of Service

Welcome to OURY HOME. These Terms of Service ("Terms") govern your use of our website and services, including your purchase of organic linen and cotton textiles from OURY HOME. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. General Conditions

  • Eligibility: By using our website, you represent that you are at least the age of majority in your country of residence or have given us your consent to allow any of your minor dependents to use this site.

  • Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site after any changes constitutes acceptance of the new Terms.

2. Products and Services

  • Product Information: We strive to provide accurate descriptions and images of our products. However, we do not warrant that the product descriptions, images, or other content on our website are entirely accurate, complete, reliable, current, or error-free.

  • Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product at any time.

3. Orders and Payments

  • Order Acceptance: All orders are subject to acceptance by OURY HOME. We may refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or issues identified by our fraud detection system.

  • Payment: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. All payments must be made through our accepted payment methods at the time of purchase.

  • Taxes: You are responsible for any applicable taxes associated with your purchase.

4. Shipping and Delivery

  • Shipping: We offer shipping services to various locations. Shipping costs and delivery times may vary depending on your location and the chosen shipping method.

  • Delivery: While we strive to deliver your order within the estimated timeframe, we are not responsible for delays caused by factors beyond our control, such as customs clearance or shipping carrier delays.

5. Returns and Refunds

  • Return Policy: Please refer to our Return Policy for detailed information on returning items that do not meet your expectations.

  • Refunds: Refunds will be processed in accordance with our Return Policy and will be credited to the original payment method.

6. Intellectual Property

  • Ownership: All content on our website, including text, images, logos, and designs, is the property of OURY HOME or our content suppliers and is protected by intellectual property laws. You may not use any content from our site without our prior written consent.

  • Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the site for personal, non-commercial purposes.

7. User Conduct

  • Prohibited Activities: You agree not to use our site for any unlawful purpose or any purpose prohibited by these Terms. You may not engage in any activity that could harm OURY HOME, its employees, or its customers, or interfere with the operation of our site.

  • User Content: If you submit any content to our website, such as reviews or comments, you grant OURY HOME a non-exclusive, royalty-free, perpetual, and irrevocable license to use, modify, reproduce, and distribute that content.

8. Limitation of Liability

  • Disclaimer: OURY HOME provides its products and services on an "as is" and "as available" basis. We make no warranties, express or implied, about the suitability of our products for any particular purpose.

  • Liability: To the fullest extent permitted by law, OURY HOME will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our site or purchase of our products.

9. These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles. Any disputes arising from these Terms will be resolved exclusively in the courts of Amsterdam, Netherlands.

10. Contact Information If you have any questions about these Terms of Service, please contact us at hello@oury-home.com.

By using OURY HOME, you acknowledge that you have read, understood, and agree to these Terms of Service.